okjili Responsible Gaming – Play Smart, Stay in Control

You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you a firm financial boundary so your gaming budget never spirals beyond what you are comfortable spending. If you ever feel your current limit is too high, you can lower it instantly with no waiting period. Keeping a clear cap on deposits is one of the simplest and most effective ways to keep gaming fun rather than stressful.

It is easy to lose track of time when you are enjoying a game, which is why okjili lets you set session time reminders that alert you after a chosen period of play. When the reminder triggers, you can choose to continue or log out — the decision is always yours. Regular breaks help you stay mentally fresh and make better decisions during your session. We recommend setting a reminder of no more than two hours for any single gaming session. Healthy play habits start with awareness, and our time tools are designed to keep that awareness front and centre.

If you feel that you need a longer break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your okjili account. During a self-exclusion period, you will not be able to log in, place bets, or receive promotional communications from us. Self-exclusion can be set for periods ranging from one week to a permanent closure, depending on what you need. We take self-exclusion requests seriously and process them promptly — your wellbeing comes before any commercial consideration. If you are unsure whether self-exclusion is right for you, our support team is available around the clock to talk it through.

Our reality check feature sends you a periodic on-screen notification showing how long you have been playing and how much you have wagered during that session. This transparent snapshot helps you make an informed decision about whether to continue or take a break. Many players find that seeing their session data in plain numbers is a powerful motivator to pause and reassess. Reality checks are available for all game types on the platform, including sports betting and casino-style games. You can customise the frequency of these checks in your account preferences at any time.

A cooling-off period is a short-term break that lets you step away from gaming without committing to a full self-exclusion. You can activate a cooling-off period of 24 hours, 48 hours, or up to 30 days directly from your account dashboard. During this time your account remains open but betting and deposit functions are disabled, giving you space to reflect. Cooling-off periods are ideal if you have had a frustrating session and want to avoid chasing losses in the heat of the moment. Once the period ends, your account automatically returns to normal — no action required on your part.

Our player support team is available around the clock to assist with any responsible gaming concern, no matter how big or small. Whether you need help setting up a limit, want to discuss self-exclusion options, or simply need someone to talk to about your gaming habits, we are here. You can reach us via live chat or email at any time — there is no waiting for business hours. All responsible gaming conversations are handled with complete confidentiality and without judgement. We are proud to be a platform where Filipino players feel safe asking for help whenever they need it.